Sustaining a dealership at the top of a competitive market requires more than volume. For Antione Burks, General Manager of Mac Haik Chevrolet, it comes down to building a culture where employees understand expectations, remain open to coaching and work to improve every single day. During today’s CBT Live segment, Burks discusses the store’s six consecutive years as Houston’s No. 1 Chevrolet dealer by volume and how the dealership uses technology to enhance, rather than replace, its people. Sign up for CBT News’ daily newsletter and get the latest industry stories delivered straight to your inbox. According to Burks, Mac Haik Chevrolet looks for employees whose values fit the organization…
