Steve Greenfield, general partner at Automotive Ventures and host of CBT News’ Future of Automotive, joined Co-Founders Jim and Bridget Fitzpatrick on CBT Live to look at how AI could reshape the automotive industry over the next five to 10 years. Sign up for CBT News’ daily newsletter and get the latest industry stories delivered straight to your inbox. According to Greenfield, labor makes up about 47% of a dealership’s cost structure, citing NADA data, and that’s where he expects artificial intelligence to drive the biggest profitability gains. He described a phased shift, starting with tools that make existing employees more productive, from technicians billing more hours to salespeople closing…
