Dealership worker satisfaction high but newer employees more likely to leave, CDK study finds

On the Dash: Overall dealership worker satisfaction sits at 80%, but drops to 64% for one-to-three-year staff. Work-life balance and inadequate benefits emerged as this year’s fastest-growing stress factors. 64% of employees don’t plan to leave the auto retail industry, but Gen Z shows the highest flight risk. According to the newly released 2026 CDK Dealership Workplace Study, four out of five dealership employees, 80%, say they’re satisfied in their roles. But staff with one to three years of experience report the lowest satisfaction of any group, at just 64%. Sign up for CBT News’ daily newsletter and get the latest industry stories delivered straight to your inbox. Now in…

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