DriveCentric held its DC20 event in St. Louis last week, bringing together more than 100 dealership attendees for three days of CRM training, workshops, and networking. The event included more than 15 speakers and 12-plus workshops covering engagement center optimization, AI agents in the dealership, video and social selling, sales process rebuilds and CRM leadership strategy. Sign up for CBT News’ daily newsletter and get the latest industry stories delivered straight to your inbox. CBT News co-founder Jim Fitzpatrick attended DC20 in person and spoke with some of the organizers, speakers and attendees throughout the event. DriveCentric Chief Executive Officer Matt Leone said events like DC20 have brought the automotive…
