If you have an AI bot replying to emails – why provide it with a name?

I was being bombarded with an internet sales consultant at a Mazda dealership. The email signs off with Anna Ingram and when I asked a couple of weirdly phrased questions, the bot accepted that it was a bot after denying it was an AI agent multiple times. Why give people the illusion that they’re talking to a human? submitted by /u/NeighborhoodAware474 [link] [comments]

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