A Florida couple says their new van developed serious issues almost at once. They say the dealer’s general manager retaliated after a one-star Google review. The GM and the dealership’s parent company have both apologized publicly. Dealerships have a gnarly reputation among most car buyers. When things go wrong, dealers often have the upper hand. One of the few things customers can do is to leave a review. When a couple in Florida did exactly that after a sour experience, things somehow got worse. The general manager decided to leave a similar review of that customer’s business. Now, the dealer and Nissan itself have each issued an apology. var adpushup…
Nissan GM Retaliated Over A Customer’s Bad Review, Then 1.4 Million Viewers Returned The Favor
