Back in April, I placed an order for a new F-150 using a handwritten negotiation worksheet, but the salesperson never gave me a proper initial order contract. They withheld the final Bill of Sale until I was physically at the dealership and only gave me verbal numbers before I pick up the car on delivery day. After getting the truck home, I discovered a major trunk/bed package was completely missing because the salesperson forgot/just didn’t submit it to the factory, yet the final lease price wasn’t adjusted to reflect the omitted equipment. Now, two weeks later, the sales man called demanding an extra $1,000, claiming their finance office made a…
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