For decades, service departments have relied heavily on standard maintenance menus and rigid mileage intervals to drive recommendations. But as consumer expectations evolve and vehicle technology advances, top-performing dealerships are shifting toward a data-driven, highly transparent model. On a recent episode of Service Drive, Nolan Armpriester, General Manager of Twin Pine Ford in Hamburg, Pennsylvania, joins us to discuss how fluid testing, dedicated video walk-around teams, and mobile service operations are transforming fixed operations into a primary revenue driver. Sign up for CBT News’ daily newsletter and get the latest industry stories delivered straight to your inbox. Recommending major fluid flushes based strictly on a 30,000- or 60,000-mile menu is…
